How Can We Help You?

Icon

Payment Methods

Learn about the payment methods available in the app, such as cash, electronic payments via bank cards, the Tripia wallet, and many other options to choose from.

Browse Section
Icon

Booking Rides

Learn how to book your rides easily, choose your destination and pickup location, set the date and time, track the driver on the map, and customize your experience as per your needs.

Browse Section
Icon

Start with Tripia

Learn how to get started with Tripia: download the app, create a new account, complete your profile, and set up your location to start your first trip easily.

Browse Section
Icon

Rating Drivers & Trips

Learn how to rate drivers and trips. You can rate with stars and add comments. Understand the importance of ratings in improving service quality and ensuring the best experience for users.

Browse Section
Icon

Account Management

Learn more about your account and how to manage it through the app: update personal details, car information, change your password, and control notifications and language settings.

Browse Section
Icon

Canceling Rides

Learn how to cancel a booking, the refund policies, and the steps to get your money back in case of electronic payments.

Browse Section